dignity: harassment and discrimination :
Tips and tools

Tips and Tools

Overview – reporting complaints

Recognizing general harassment Recognizing sexual harassment Recognizing discrimination Recognizing abuse of power General principles for stopping inappropriate behavior Overview – investigating complaints Sample statement of Center values Sample statement on responsibilities of staff/code of conduct Advice to Investigating Panels

Overview – reporting complaints

This flowchart provides an overview of the initial process for dealing with an incident of harassment, discrimination or abuse of power. It emphasizes seeking advice, deciding whether the incident is regarded as “serious” or “relatively minor” and, if the latter, attempting to stop the problem through direct action rather than lodging a formal complaint.

If, however, the incident is regarded as serious, or if the direct action was not successful, the next step in the process is to lodge a formal complaint with Center management.

The Tip and Tool: Flowchart: the Process for Dealing with a Formal Complaint provides a flowchart with an overview of the process for dealing with a formal complaint.

© CGIAR Gender & Diversity Program 2006